You have the possibility to contact our reporting office directly. Information with a high confidentiality requirement should be sent by mail or as a message via this whistleblower system.

More information

Ombudsperson

Franziska Thietz
Klier Hair Group GmbH
Phone: +49 5308 4010
ombudsstelle@klierhairgroup.de

Reporting office

Klier Hair Group GmbH
c/o Althammer & Kill GmbH & Co. KG
Roscherstra├če 7
30161 Hannover
Phone: +49 511 330603-70
klierhairgroup@ak-compliance.de

To ensure the confidentiality of your message towards Klier Hair Group GmbH, please note the following points.
  • Do not use a workplace computer for a mail contact.
  • Do not use a company mail account either.
  • If you want to submit a report via the portal, do this from a private PC as well - in the company environment, page views may be traceable.
  • If you send us documents via the portal, check beforehand that all information that is not intended for us has been redacted.
  • If other people have access to the computer from which the message was sent, delete the browser history.

Whistleblowing system for:

Klier Hair Group GmbH, Wolfsburg

Frequently asked questions

Althammer & Kill GmbH & Co.KG provides the whistleblower system. It is a compliance consulting firm operating nationwide. The employees ensure that the protection of the whistleblower is guaranteed.

Since the report is transmitted in encrypted form, only authorised persons at Althammer & Kill have access. This includes the processing staff and the administrators. As soon as the report is forwarded to them, the ombudsperson, e.g. the compliance officer, in the organisation also has access.

The information you share will lead to an investigation of the facts and may lead to consequences for employees, suppliers and others. Please ensure that you do not report information too early, but also not too late.

First of all, the report is sifted through to check its truthfulness and to secure evidence. The persons involved are currently informed at the latest 4 weeks after receipt of the report in the case of organisations subject to the General Data Protection Regulation (GDPR), and at the latest 3 months after receipt of the report in the case of organisations subject to the Church Act on Data Protection of the Evangelical Church in Germany (DSG-EKD). In doing so, the persons involved only learn that they are parties to a report.

Use the whistleblower system if you do not want your personal data as a whistleblower to become known. This may be the case, for example, if you are likely to face problems in the organisation if your person is disclosed, e.g. by your superior or colleague.

The legal protection of the HinSchG applies. If you want to be absolutely sure, you can make an anonymous report. Please note, however, that the person responsible should process these anonymous reports, but is not legally obliged to do so. The portal is protected against unauthorised access, modification and loss by encryption techniques and the know-how of Althammer & Kill in the field of data protection and IT security.

The report is recorded in the system and then forwarded to the ombudsperson. The ombudsperson takes over case management, checks for plausibility and clarifies the facts.

You will receive a notification of receipt within 7 days and a notification of the planned and already implemented follow-up measures within 3 months of the notification of receipt. You will also be informed whether you can expect further feedback as a whistleblower. You will receive the feedback via the contact details you have provided. Anonymous reports should also be processed, but there is no legal obligation to do so.

For security reasons, we cannot recover a password as we cannot identify you properly. This is primarily for your protection. Therefore, please keep the access data especially carefully.

Althammer & Kill have taken appropriate technical and organisational protective measures to protect your data, e.g. end-to-end encryption, only authorised persons have access.
Our whistleblower system is operated by our external service provider Althammer & Kill and is not part of the Klier Hair Group GmbH website or intranet. It is located on secure, external servers. The employees of Klier Hair Group GmbH cannot view the whistleblower system.